Responsible Gaming

Gambling involves risk, and there is no guaranteed outcome. Games are based on chance or other factors that cannot be controlled by a player. Past results do not predict future results, and a losing run does not mean that a win is due. You should only gamble with money that you can afford to lose after your essential expenses and financial commitments have been covered.

Malina Casino encourages players to treat gambling as a form of entertainment rather than an income source. Do not rely on gambling to pay bills, repay debts, improve your financial position or provide regular earnings. Avoid gambling when you are feeling upset, stressed, tired, lonely or under the influence of alcohol or other substances, as these circumstances may affect your judgement.

• Set a spending limit before you begin and do not exceed it.
• Set a time limit and take regular breaks from play.
• Keep gambling separate from household, rent, loan and other essential funds.
• Do not chase losses by increasing your stakes or playing for longer.
• Do not borrow money or use credit to fund gambling.
• Remember that a win is not guaranteed, regardless of previous results.
• Keep track of your deposits, withdrawals, spending and time spent playing.
• Avoid gambling when your judgement may be affected.

It can be useful to decide your limits before logging in, when you are calm and able to make a considered decision. Once a limit has been reached, stop playing. Taking a break can help you review your gambling without pressure and decide whether you want to continue at another time.

Depending on the options available to your account and the applicable requirements, you may be able to use player protection tools to manage your gambling. These may include deposit, spending or wagering limits, session reminders, activity statements, temporary breaks or account exclusion. Availability, operation and processing of these tools may vary.

Set a limit

A deposit or spending limit can help you control the amount you make available for gambling during a selected period. Choose an amount that fits comfortably within your budget. A limit should be realistic and should not be set using money needed for food, housing, utilities, education, healthcare or other important commitments.

Take a break

If you want time away from gambling, consider using an available cooling-off or temporary break option. A break can provide space to reflect on your habits and whether gambling is remaining enjoyable and affordable. Do not create or use another account to avoid a break or restriction.

Request self-exclusion

If you are concerned about your gambling, self-exclusion may be an appropriate step. Self-exclusion is a request to prevent or restrict access to gambling services for a selected period or until further review, subject to the applicable process. If you ask Malina Casino about self-exclusion, provide clear information about the support you need. You should also consider self-excluding from other gambling services you use and seeking independent assistance.

Review your activity

Regularly review your account activity and consider how much time and money you are spending. If the amount is higher than expected, or if you feel uncomfortable about your play, stop gambling and seek support. Account records can help you have a more accurate view of your behaviour than relying on memory alone.

Gambling may be becoming a problem when it causes financial, emotional, social or work-related difficulties. Some people do not recognise the impact immediately, and concerns may develop gradually. You do not need to wait for a crisis before asking for help.

• Spending more time or money gambling than you intended.
• Trying to win back money you have lost.
• Increasing bet sizes to achieve the same excitement.
• Feeling restless or irritable when trying to cut down or stop.
• Hiding, minimising or being dishonest about gambling.
• Borrowing money, selling possessions or missing payments to gamble.
• Using gambling to escape sadness, stress, anxiety or other problems.
• Neglecting family, friends, work, study or other responsibilities.
• Continuing to gamble despite negative financial or personal effects.
• Feeling guilt, shame, regret or loss of control after gambling.

If any of these signs feel familiar, stop and consider seeking confidential support. Talk to someone you trust, such as a family member, friend, healthcare professional or financial counsellor. A support service can help you understand your options and develop a plan that suits your circumstances.

If gambling is causing serious distress, thoughts of self-harm or immediate danger, seek urgent help through appropriate emergency or crisis services in your location. Your safety comes first. Gambling-related concerns can affect family members and other people close to you, so support may also be available for those affected by someone else’s gambling.

Players in Australia can seek confidential information and support from recognised gambling-help, counselling and financial-counselling services. These services can provide practical guidance about reducing or stopping gambling, managing money, handling urges and supporting a family member. Search for an appropriate Australian service through a trusted government or community organisation, or speak with a qualified health professional.

Malina Casino does not provide financial, medical or psychological advice. Information on this page is general and is not a substitute for professional assistance. If you are unsure whether gambling is safe for you, it is sensible to pause your activity and obtain independent advice before playing again.

Gambling accounts should be used only by the registered account holder. Do not share your login details, payment methods or account access with another person. Keep your account information secure and notify the relevant support team if you believe another person has accessed your account. Parents and guardians should take steps to prevent children from accessing gambling services, including using device controls, keeping passwords private and supervising shared devices.

Contacting Malina Casino

If you want information about available gambling-management tools, account restrictions, a break or self-exclusion, contact Malina Casino through the support channel provided on the website. Explain what assistance you are requesting and follow any verification or account-protection steps required. Our support team may provide general information about the available process, but independent professional support is recommended if gambling is affecting your wellbeing or finances.

Responsible gambling is an ongoing choice. Review your limits regularly, keep gambling within your budget and take action early if your behaviour changes. If gambling is no longer enjoyable, affordable or under your control, stop playing and seek support.